VoIP Service Quality : Measuring and Evaluating Packet-Switched Voice

Despite the features that make Voice over IP so attractive from the standpoint of cost and flexibility of telephone services, businesses will only adopt it once they’ve determined whether, and under what circumstances, the quality of VoIP will be satisfactory to users. In these pages you’ll find everything you need to know to answer those questions, both now and in the future as other packet-switched voice services emerge.

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VB.NET Core Classes in a Nutshell: A Desktop Quick Reference (In a Nutshell)

The .NET platform gives Visual Basic developers access to an entirely new and comprehensive class library that promises to further simplify and speed VB application development. In VB.NET Core Classes in a Nutshell, VB Programmers will find a concise and thorough reference to the types found in the core namespaces of the .NET Framework Class Library.

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Blue ocean strategy 2015 How to create uncontested market space and make the competition irrelevant

The global phenomenon that has sold over 4 million copies, is published in a record-breaking 46 languages and is a bestseller across five continents--now updated and expanded with new content. Named by Fast Company as one of the most influential leadership books in its Leadership Hall of Fame. A strategy classic.

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Brand admiration Building a business people love

Brand Admiration uses deep research on consumer psychology, marketing, consumer engagement and communication to develop a powerful, integrated perspective and innovative approach to brand management. Using numerous real-world examples and backed by research from top notch academics, this book describes how companies can turn a product, service, corporate, person or place brand into one that customers love, trust and respect; in short, how to make a brand admired. The result? Greater brand loyalty, stronger brand advocacy, and higher brand equity. Admired brands grow more revenue in a more efficient way over a longer period of time and with more opportunities for growth

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KPI công cụ quản lý nhân sự hiệu quả

Cuốn sách KPI công cụ quản lý nhân sự hiệu quả, tác giả muốn chia sẻ cùng bạn đọc về phương pháp quản trị KPI có thể áp dụng chủ nghĩa thực tế triệt để, khác hẳn với thứ "KPI vớ vẩn" vốn chỉ đơn giản là vừa theo dõi các con số vừa vận hành kinh doanh.

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Thơ: Hương thầm; Chân dung người chiến thắng; Nghiêng về anh

Giới thiệu đến bạn đọc các tác phẩm của nhà thơ Phan Thị Thanh Nhàn

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Buiding the Internet of things

Connect your organization to the Internet of Things with solid strategy and a proven implementation plan

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The Last of the Mohicans

The Last of the Mohicans: A Narrative of 1757 is a historical romance written by James Fenimore Cooper in 1826.

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Tiểu thuyết: Cao điểm cuối cùng

Giới thiệu đến bạn đọc tiểu thuyết của Nhà văn Hữu Mai.

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Buiding an Innovative Learning Organization

What makes organizations successful? Today, most successful companies are learning organizations. Building an Innovative Learning Organization shows you how to join their ranks and bring your organization up to the head of the class. This book is a practical, actionable guide on how to boost performance, successfully manage change, and innovate more quickly. Learning organizations are composed of engaged, motivated employees who continually seek improvement, which leads to organizational agility and the ability to innovate ahead of the curve. When you encourage learning at every level, from the intern to the C suite, you gain a more highly skilled workforce with a greater ability to act in any situation.

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