Highly recommended : English for the Hotel and Catering Industry Teacher's book

This is a practical course for younger trainees in the hospitality and catering industry

Highly recommended : English for the Hotel and Catering Industry Teacher's book

Trish Stott, Rod Revell

Oxford

2004

Abstract

This is a practical course for younger trainees in the hospitality and catering industry

Communicative area; Giving infomation; Taking room reservations; Taking restaurant bookings; Giving polite explanations; Receiving guests; Serving in the bar; Instructions; Taking a food order; Desserts and cheese; Talking about wine; Dealing with requests; Describing dishes; Dealing with complaints; Jobs and workplaces; Explaining and instructing; Taking telephone requests; Taking difficult phone calls; Heath and safety at work; Giving directions indoors; Giving directions outside; Facilities for the business traveller; Offering help and advice; Dealing with problems; Paying bills; Payment queries; Applying for a job; The interview

Citation

Trish Stott, Rod Revell. Highly recommended : English for the Hotel and Catering Industry Teacher's book. Oxford, 2004

Collection

Lĩnh vực Du lịch

Related document

Highly recommended : English for the Hotel and Catering Industry Teacher's book	The Way We Think: Conceptual Blending and the Mind’s Hidden Complexitie	Metaphor: A Practical Introduction

QR code

Content