English for Customer care has been developed working in customer service who need a good level of English. English for Customer care not only offers expressions and vocabulary, it also addresses strategies related to the effective use of English in a business context.

English for Customer Care has been developed for people working in customer service who need a good level of Engtish. You might be working in the sales or customer service department of a company, oryou might have direct contact with customers in a bank orhotel. Or perhaps you speak to customers on the telephone from a helpdesk or a centre. In all of these situations you need language skills and specific techniques inorder to be able to communicate successfutty. English for Customer Care not only offer sexpressions and vocabulary it also addresses strategies related to the effective use of English in a business contex