The Knowledge-Creating company addresses the generation-old question of why the Japanese are so successful in business. The authors, professors of management at Hitosubashi University, contend that Japanese firms are successful because they are innovative, that is, because they create new knowledge and use it to produce successful products and technologies.

In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company’s future: “Would you recommend us to a friend?” By asking customers this question, you identify detractors, who sully your firm’s reputation and readily switch to competitors, and promoters, who generate good profits and true, sustainable growth.

The book also provides a character-building methodology--step-by-step advice and techniques for assessing your own character habits and improving your performance and that of your organization

The age of the faceless corporation is over. In the new business era of the twenty first century, great brands and products must evoke a dynamic personality in order to attract passionate customers. Although many organizations hide their personality behind layers of packaged messaging and advertising, social media guru and influencer Rohit Bhargava counters that philosophy and illustrates how successful businesses have redefined themselves in the new customer universe.

To ensure business success, companies must embrace sustainable management. Firms need to find the overlap between business interests and the interests of society and the environment before they can secure a lasting competitive edge. By making the case for sustainability as a fundamental business practice, The Triple Bottom Line became an instant classic when first published in 2006, showing a generation of business leaders how to find their sustainability sweet spot—where profitability merges seamlessly with the common good. Now updated with ground-breaking stories of successes and failure, this revision of The Triple Bottom Line is a critical resource for all managers and leaders

There is a philosophy of doing business that goes beyond the transfer of goods and services. It calls for a transfer of values known as of small decencies.

"Sandra Fekete’s book will boost your company’s bottom line with her insightful step-by-step approach to divine and refine the personality of your organization." –Robert Spector, author, The Nordstrom Way and Amazon.com: Get Big Fast

Breakthrough - Das Ziel dieses Buches ist einfach: Es will Führungskräften dabei helfen, ihre Teams zu einzigartiger Leistung anzuspornen und dem Unternehmen aussergewöhnliche Ergebnisse zu bescheren. Indem Führungskräfte ein gro angelegtes, scheinbar unrealistisches Ziel setzen - kein Ziel, das leicht erreichbar ist - können sie die Stärke, die Motivation und die Zusammenarbeit im Team fördern, um dieses unrealistisch erscheinende Ziel dennoch zu erreichen. Das Buch basiert auf einer 10-jährigen gro angelegten Studie mit über 70 erfolgreichen Unternehmen, wie z.B

High performance has always required shrewd strategy and superb execution. These factors remain critical, especially given today’s unprecedented business climate. But Rich Karlgaard—Forbes publisher, entrepreneur, investor, and board director—takes a surprising turn and argues that there is now a third element that’s required for competitive advantage. It fosters innovation, it accelerates strategy and execution, and it cannot be copied or bought. It is found in a perhaps surprising place—your company’s values.