Because of its unique visual emphasis, Visual Six Sigma opens the doors for you to take an active role in data-driven decision making, empowering you to leverage your contextual knowledge to pose relevant questions and make sound decisions.

Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical and complex. This book is a basic guide to those who are new to the concept, and though this is a complex subject, the concepts involved are not too complex for readers to grasp. Getting Started in Six Sigma demonstrates how an employee or supervisor can implement Six Sigma successfully without having to become technically familiar with process-oriented models or statistical modeling.

Lean Six Sigma là một chức năng quan trọng của kỹ sư Kỹ thuật hệ thống công nghiệp. Lean Six Sigma với nội dung bao gồm 9 chương được biên soạn cho các đối tượng từ sinh viên, học viên đến nghiên cứu sinh ở ngành Kỹ thuật hệ thống công nghiệp.

Now translated into nine languages! This reader-friendly, icon-rich series is must reading for all managers at every level