Designing good application interfaces isn’t easy now that companies need to create compelling, seamless user experiences across an exploding number of channels, screens, and contexts. In this book updated third edition, you’ll learn how to navigate through the maze of design options. By capturing UI best practices as design patterns, this best-selling book provides solutions to common design problems.

To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it’s not only well received but also expressed in a way that encourages change?

This edition features several new chapters, examples, and information on how social media and globalization are shaping PR.

This guide will teach you everything you need to know about nonverbal communications.

This is the fifth and final text in McGraw-Hill's new series NEW DIRECTIONS IN SOCIAL WORK. The text covers the basics of using and conducting social work research in a user-friendly, practical way, and provides many examples of social work research drawn from the literature as well as the authors' many years as social work educators, researchers, and evaluation consultants.

A concrete business plan is essential when assessing a business's earning potential or when applying for financing. Tips & Traps for Writing an Effective Business Plan uses the popular Tips & Traps format to guide you step by step through the process of creating an effective plan that will work with a developing business.

Whether you’re commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development.

That gap between your company’s sales efforts and strategy? It’s real—and a huge vulnerability. Addressing that gap, actionably and with attention to relevant research, is the focus of this book.

Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including

Using this book will help you improve your English Vocabulary. It will help you learn not only the meanings of words but also how they are used. It will also help you develop strategies for learning new vocabulary on your own after you have finished using the book. You can use the book either as a class text or for self-study.