Cuốn sách này được thiết kế để hướng dẫn sinh viên đại học phát triển các kỹ năng giao tiếp quan trọng cần thiết để thành công ở nơi làm việc hiện đại.

Giao tiếp được thực hiện bằng lời nói, văn bản và phi ngôn ngữ, và mọi cử chỉ, giọng nói hoặc chuyển động trên khuôn mặt đều nói lên nhiều điều và truyền tải thông tin đến người khác. Một người giao tiếp hiệu quả cũng là một người lắng nghe tích cực. Nhà tuyển dụng tích cực tìm kiếm những cá nhân có khả năng giao tiếp tốt.

Understanding body language enhances our communication skills, which leads to a decrease in conflicts. Body language plays an important role in interpersonal communication, as well as the communication that advances our careers.

This guide will teach you everything you need to know about nonverbal communications.

Basic Business Communication (BBC), 10/e by Lesikar and Flatley provides both student and instructor with all the tools needed to navigate through the complexity of the modern business communication environment.

Business Communication: Building Critical Skills was built to provide the ultimate in freedom, flexibility, and focused classroom

Through nine previous editions, Basic Business Communication has been popular for its ability to provide readers with solid how-to skills in every area of business communication

The Handbook of  Communication Skills is recognised as one of  the core texts in the field  of   communication,  offering  a  state-of-the-art  overview  of   this  rapidly  evolving  field  of   study.  This  comprehensively  revised  and  updated  fourth  edition  arrives  at  a  time when the realm of  interpersonal communication has attracted immense attention. Recent  research  showing  the  potency  of   communication  skills  for  success  in  many  walks  of   life  has  stimulated  considerable  interest  in  this  area,  both  from  academic  researchers and from practitioners whose day-to-day work is so dependent on effective social skills.

Communication is a method by which information travels from a source – such as a mouth - to a receiver – such as an ear - and is understood as intended.  This last part is important – after all, if the information isn’t understood, it hasn’t been communicated properly

This book assembles and organizes a selected range of methods and techniques that every planning practitioner should know to be successful in the contemporary global urban landscape