The new rules of sales and service How fouse agile selling, real time customer angagement big data, content and storytelling to grow your business
Sales and service are being radically redefined by the biggest communications revolution in human history. Today buyers are in charge! There is no more 'selling'—there is only buying. When potential customers have near perfect information on the web, it means salespeople must transform from authority to consultant, product narratives must tell a story, and businesses must be agile enough to respond before opportunity is lost.
![[Coursera] Khóa học “Tìm hiểu các phương pháp nghiên cứu” của ĐH Luân Đôn](https://lic.haui.edu.vn/media/78/t78458.jpg)
